Delete account

How to delete your Zemp Budget account and the data stored with it. Zemp Budget is an app by Zemp.

In the app

Open Zemp Budget and go to More → Profile.
Tap “Delete account”. If you like, save a copy of your data first.
Confirm by choosing your Google account on the next screen.

Everything is deleted straight away: your data in the cloud, your Zemp Budget account and the data on this phone. If deletion is interrupted, for example by a lost connection, run it again from the same place.

Without the app

Write to support@zemp.app from the email address of the Google account you sign in to Zemp Budget with, with the subject “Delete account”. We delete the account and its data within 30 days and let you know when it is done. If you write from another address, we will ask you to confirm that the account is yours.

What is deleted

Your Zemp Budget account (sign-in with Google).
Everything stored in the cloud: accounts and balances, transactions, categories and tags, budgets, goals, regular payments and saved favourites.
Shared accounts you own, with all their transactions: the people you shared them with lose them too.
Invitations to shared accounts sent to you.

What is kept

Transactions you added to someone else's shared account stay in that account: they are part of its owner's history and balance. Your access to it ends.
Nothing else is kept.

Data on your phone

Some data lives only on the phone, such as photos attached to transactions and your monthly plans. Deleting the account in the app removes it at once. After a deletion by email, it is removed the next time the app is opened on that phone, or when you uninstall the app.

Using the app without signing in

Without an account nothing is stored in the cloud: all your data is on your phone, and uninstalling the app deletes it.